If the fireplace does not start up:
1. Plug in and out (wall outlet is located at the bottom left of the fireplace, between the kitchen and the side wall of the fireplace.
2. Check that the sensor (cable with red light) for the remote control is hanging at the front left, perhaps it has been dropped and is on the left side of the fireplace.
3. Check that a red light is on on the remote control when you try to start it up. If it is not lit, check the remote control's batteries
4. Continue to hold down the 2 "on" buttons on the remote until you hear a beep.
In case the fire does not start:
1. Plug the power in and out. You can find the wall plug down below on the left of the gas fire, between the kitchen and the side wall of the gas fire.
2. Check if the sensor (cable with red light at the end) for the remote control is hanging on the left of the gas fire, maybe it was dropped and is lying on the left side of the gas fire.
3. Check if a red light is burning on the remote control while pressing the two 'on' buttons. If it is not burning, check the batteries.
4. Keep pushing the two on buttons until you hear a beep sound.